Privacy Policy

Last updated: December 2025

At CG Lounge, your privacy is sacred. We built this platform on trust, and we take protecting your personal information seriously. This policy explains what we collect, why we collect it, and how we keep it safe.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Display name and profile photo (optional)
  • Password (securely hashed, never stored in plain text)

Payment Information

  • Payment details are processed securely by Stripe
  • We never store your full credit card number
  • Transaction history for your purchase records

Usage Data

  • Pages visited and features used
  • Device type and browser information
  • IP address for security and fraud prevention

How We Use Your Information

We use your information to:

  • Provide and improve our marketplace services
  • Process transactions and send purchase confirmations
  • Send important updates about your account or purchases
  • Respond to your support requests
  • Prevent fraud and ensure platform security
  • Analyze usage patterns to improve user experience

We will NEVER sell your personal data to third parties. Period.

Data Security

We implement industry-standard security measures:

SSL/TLS Encryption

All data transmitted is encrypted

Secure Authentication

Firebase Auth with secure sessions

Payment Security

PCI-compliant via Stripe

Regular Audits

Continuous security monitoring

Cookies

We use cookies to:

  • Essential cookies: Keep you logged in and remember your preferences
  • Analytics cookies: Understand how visitors use our site
  • Functional cookies: Remember your cart and wishlist items

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

Third-Party Services

We work with trusted partners who may process your data:

  • Stripe: Payment processing
  • Firebase (Google): Authentication and database
  • Vercel: Website hosting
  • Vimeo: Video course hosting

Each of these services has their own privacy policy and security measures.

Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise any of these rights, contact us at

Contact Us

Questions about this privacy policy? We're here to help.

We typically respond within 48 hours.

We may update this policy from time to time. Significant changes will be communicated via email or a notice on our website.